Hello!

I'm Katherine, a product designer based in New York City. Enjoy browsing my work, and don't hesitate to reach out if you think I would be a great fit for your project. I am currently open to new opportunities.

Negotiatus

Negotiatus is a one-stop shop for companies to purchase all their office necessities, from kitchen snacks to office furniture.

We noticed users had a poor experience tracking their packages. Our user interface did not clearly convey delivery date, status, or even what was in a specific order. The goal for this redesign was to clearly convey where orders were in transit, and communicate delivery times.

Teammates

Julian Norton

Order tracking page

We had to account for different sources and carriers as well as different stages of order processing. After some consideration, we came to the conclusion that orders will most likely have 6 high level scenarios: processing info, partial info, full info, delivered, tracking information emailed, and no information.

Delivered

Tracking information emailed

No tracking information

Process sketches

Order tracking — Before redesign